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worten
worten
CASE STUDY | 5 min

Competence assessment
Career mobility

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A leading electronics retailer that, over the last 20 years, has been recognised with awards such as:

Consumer Choice

Product of the Year

Trusted brand

Through online assessments, identify employees with the skills to take on the role of Sales Champion, The highest level of the commercial career.

Definition of the critical competences for the job, such as: Communication, Influence and Relationships with Others.

Design of an interactive evaluation methodology, 100% online, agile and robust, which allowed information to be obtained quickly during the pandemic - Virtual Group Exercise and Personality Questionnaire.

Individual reports identifying strengths and development needs in relation to competences.

Training for HR and Sales managers on interpreting the reports and conducting exploratory interviews based on the results.

Identifying employees who are prepared to fulfil the new role (Champion) in the short term.

Results

Key Indicators (KPI)

181 salespeople evaluated

216 hours of assessment

58 Champions identified

100% satisfaction

Satisfaction with the evaluation:

%
Very satisfied
%
Satisfied

Worten Testimonial

“In adverse conditions, we managed to design and deliver, in partnership with SHL, a programme that helped us make development decisions and create progression possibilities for our employees. The individual feedback and the training given to managers to conduct the interview and explore the results added value to the programme, increasing the satisfaction of the participants.”

Nuno Carvalho, Director of Human Resources at Worten

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