Privacy Policy
Read this information carefully.
Last updated: 17 May 2018
SHL
SHL Portugal is committed to the way in which personal information is handled, as well as to protecting the privacy of the personal data of website visitors and users provided to it. SHL Portugal assumes responsibility for compliance with the laws and regulations applicable to the processing of personal data. SHL Portugal promotes the adoption of data protection principles, in line with international standards and best practices.
This Privacy Statement aims to describe how SHL Portugal collects, uses and protects the personal information that visitors and users of this website provide us with in strict compliance with the Personal Data Protection Act.
Please read this Privacy Statement, as by visiting our website or providing us with your personal information, you agree to the collection, processing and storage of your personal information and imply your knowledge and acceptance of the conditions described in this Privacy Statement.
Data controller
This Privacy Statement applies exclusively to the collection and processing of personal data by SHL Portugal. As such, SHL Portugal is the entity responsible for providing you with the service and decides what data is collected, how it is processed and for what purposes it is used.
Information collected
When we refer to personal data, we mean any information of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person. An identifiable person is one who can be identified directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.
In general, the SHL Portugal website can be visited without revealing any personal information. There are, however, areas of the website where we require visitors to provide their personal data in order to take advantage of the services available there.
The personal data collected and processed consists of information relating to name, address, telephone number, e-mail address, town, country, postcode, nationality, gender, date of birth, ID number, driving licence.
Purposes for processing personal data
The personal data collected may be necessary for:
- receive more information;
- enrolment in training courses;
- recruitment and selection by potential employers or any related purposes for which the visitor has given their consent.
We do not collect information for purposes other than those listed above and we always ask the visitor themselves to provide us with the data that identifies them only when we need it.
We do not collect information about our visitors from other sources, such as public registers or bodies, or private organisations.
Use and sharing of personal information
We do not disclose, rent, sell or exchange the personal information collected on this Site with third parties, except with potential employers, in the case of recruitment and selection processes, when they have given us their consent or if we are legally required to disclose this information.
General principles applicable to data processing
In terms of general principles regarding the processing of personal data, SHL Portugal undertakes to ensure that the data of visitors and users processed by it are:
- Object of lawful, fair and transparent treatment in relation to the User;
- Collected for specific, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes;
- Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
- Accurate and up-to-date whenever necessary, with all appropriate measures being taken to ensure that data is inaccurate, taking into account the purposes for which it is collected. - processed, be erased or rectified without delay;
- Kept in a way that allows the User to be identified only for the period necessary for the purposes for which the data is processed;
- Destroyed once the authorised retention period has elapsed. Thus, all personal records that are more than five years old and have not been altered or updated by the visitor will be deleted from this website, without SHL Portugal having to give prior notice to the holder of the personal data;
- Handled in a manner that ensures their security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, and appropriate technical or organisational measures are taken;
- Respected professional secrecy in relation to the data processed.
Rights of visitors/users (data subjects)
Under the terms of the Personal Data Protection Act, the data subject is guaranteed the exercise of the following rights:
1. Right of access
Users have the right to obtain confirmation from SHL Portugal as to whether or not their personal data is being processed and, if so, the right to access their personal data, the purposes for which it is being processed, the retention periods, etc.
2. Right to rectification
The user has the right to request the rectification of their personal data at any time, as well as the right to have incomplete personal data completed, including by means of an additional declaration.
In the event of data rectification, SHL Portugal will inform each recipient to whom the data has been transmitted of the rectification, unless such communication proves impossible or involves a disproportionate effort for SHL Portugal.
3. Right to erasure or “right to be forgotten”
The right to obtain the erasure of personal data when there are no valid grounds for its retention, namely:
- The user's data is no longer necessary for the purpose for which it was collected or processed;
- The user withdraws the consent on which the data processing is based and there is no other legal basis for said processing;
- The user objects to the processing under the right to object and there are no overriding legitimate interests justifying the processing;
- If the user's data is processed unlawfully;
- If the user's data has to be deleted in order to fulfil a legal obligation to which SHL Portugal is subject.
4. Right to limitation
The user has the right to obtain from SHL Portugal the limitation of the processing of the user's data, in the form of suspension of processing or limitation of the scope of processing to certain categories of data or processing purposes.
5. Right to data portability
You have the right to receive the data you have provided us in a commonly used, machine-readable digital format or to request that your data be transmitted directly to another organisation that will become the new party responsible for your personal data.
6. Right to object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is based on the exercise of legitimate interests pursued by SHL Portugal or when the processing is carried out for purposes other than those for which the personal data was collected.
SHL Portugal will cease processing your data unless it has compelling legitimate reasons for doing so that override your interests, rights and freedoms, or for the purposes of asserting, exercising or defending a right of SHL Portugal in a legal proceeding.
The length of time for which data is stored and retained varies according to the purpose for which the information is processed. In fact, there are legal requirements that oblige data to be kept for a minimum period of time. Therefore, whenever there is no specific legal requirement, the data will only be stored and kept for the minimum period necessary for the purposes for which it was collected or subsequently processed, or for the period of time authorised by the National Data Protection Commission, after which it will be deleted.
Procedure for exercising user rights
The above rights can be exercised by the user by contacting the following e-mail address: privacy@shlportugal.pt
Technical, organisational and safety measures implemented
SHL Portugal is committed to guaranteeing the protection of the security of the personal data made available to us, and has approved and implemented strict rules in this regard. Compliance with these rules is a mandatory obligation for all those who legally access personal data.
Bearing in mind SHL Portugal's great concern and commitment to defending privacy issues, various technical and organisational security measures have been adopted in order to protect the personal data made available to us against its dissemination, loss, misuse, alteration, unauthorised processing or access, as well as against any other form of unlawful processing.
Depending on the nature, scope, context and purposes of the data processing, as well as the risks arising from the processing for the rights and freedoms of the visitor, SHL Portugal undertakes to apply, both at the time of defining the means of processing and at the time of the processing itself, the necessary and appropriate technical and organisational measures for the protection of personal data and compliance with legal requirements.
It also undertakes to ensure that, by default, only the data that is necessary for each specific purpose of processing is processed and that this data is not made available without human intervention to an indeterminate number of people.
In the areas of the website where visitors' personal data is collected and displayed, its transmission is encrypted using the TLS (Transport Layer Security) protocol, with encryption keys of 128 or 256 bits.
Using this technology, the data consulted on the website and the data sent by the user to the website are encrypted using 128-bit or 256-bit keys, which is currently the most secure form of encryption supported by current Internet browsers.
Use of Cookies
Connection tokens, better known as “cookies”, are small software tags that are stored on your computer via your browser, retaining only information related to your preferences and therefore not including your personal data.
In certain situations, information is collected about visits to our website. For example, we collect information about our visitors“ domains of origin and record some aspects of visitors” activity on the website, and this information is kept "anonymous". This information may be used to analyse and improve the services provided to our visitors.
This information is collected using various technologies, including the use of cookies. A cookie is a small piece of data that a Site can send to the browser and that can be stored on the visitor's system. The SHL Portugal website uses cookies to keep track of visitors' ongoing sessions.
All browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in their browser. You can configure cookies in the “options” or “preferences” menu of your browser. Please note, however, that by disabling cookies, you may prevent some web services from working properly, affecting, partially or totally, navigation on the website.
Communication of personal data
In the course of its business, SHL Portugal may use third parties to provide certain services. Sometimes, the provision of these services implies access by third parties to our users' personal data.
When this happens, SHL Portugal takes the appropriate measures to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which will be duly enshrined and safeguarded with these third parties.
Therefore, any entity subcontracted by SHL Portugal will be obliged to adopt the necessary technical and organisational measures in order to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorised access and against any form of unlawful processing.
Links
Our website contains links to other websites on the Internet. SHL Portugal is not responsible for the privacy policies or the content of these websites.
Changes to our privacy practices
If SHL Portugal changes its privacy practices, they will always be available at this location. If you need any clarification on our privacy practices, please contact us by e-mail at privacy@shlportugal.pt
In any case, if you consider that SHL Portugal has violated or may have violated your rights under the applicable data protection legislation, you may file a complaint with the National Data Protection Commission.