Competence Assessment Interview

Participant satisfaction

The course was well structured and provided a good combination of theory and practice. The simulated interviews were particularly valuable, allowing the techniques to be put into practice. Overall, it was a very useful and well-run course.
Joana Martins

The Competency Assessment Interview course systematises the knowledge needed to use this technique in practice.

This course prepares participants to conduct competency assessment interviews.

They will be able to use the Universal Competence Framework (UCF), build structured interview scripts based on the competences to be assessed, practise mock interviews and make objective decisions based on the information gathered in the interview. At the end of the course, you will receive an Interview Guide from SHL's Universal Competency Framework (UCF).

Programme

The interview as a selection method. Selection methods. The validity of the interview. Common interview problems. Improving the use of interviews;

The competency assessment interview. What competences are. Assessing competences. Strengths and weaknesses of the competency assessment interview;

Identifying competences. Job analysis techniques. The multi-method approach. Examples of competency profiles;

Conducting the competency assessment interview. Phases of conducting the interview. The relationship in the interview. Question formulation techniques. How to explore and confirm the information given by the interviewee. Structure of the competency assessment interview;

Evaluating candidates and selection decisions. Observing, recording, classifying and evaluating. Assessment scales. Examples of structured interview guides. Applications of the competency assessment interview. Jury/panel interviews. Sequential interviews;

Other structured selection interviews. Biographical interview. Situational interview;

Evaluation objectivity.

Objectives

Develop and apply the skills to conduct structured competency assessment interviews;

Self-evaluate your ability to conduct interviews and improve the way you conduct them;

Identify the strengths and limitations of different types of interviews;

Identify and minimise obstacles to fair and objective evaluation;

Carry out interviews and evaluate the information gathered in relation to a competency model in order to make appropriate decisions.

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tailor-made course

In person

Lisbon, 2 and 3 June 2026

9.30am-1pm | 2pm-5.30pm

Price

755 € + VAT (928,65 €)

Discounts applicable to companies:
Enrolment of a 2nd employee: €600 + VAT
Enrolment of a 3rd employee: €565 + VAT

Includes preparation guide, documentation, SHL's Universal Competency Framework (UCF) Interview Guide, with a comprehensive set of good interview question examples, e coffee break.

Duration

14 hours

Recipients

Interviewers, whether HR specialists or managers, who are looking to deepen their understanding of the interview process and the range of assessment techniques available.

Do you want a tailor-made course for your company?

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Testimonials

“The course was well structured and provided a good combination of theory and practice. The simulated interviews were particularly valuable, as they allowed the techniques to be applied in practice. Overall, it was a very useful and well-run course.”

Joana Martins

“I really liked the fact that the training was complemented with practical parts in different modules and not just a practical exercise at the end. This made it possible to train the process from the start and end with an exercise to implement everything that had been learnt.”

Catarina Gomes

“I would especially like to thank Marisa Pardal and Paula Calmeiro for all the care they took to ensure that all the content had been understood and especially for their friendliness. The course really changes the way we see a recruitment and selection interview and I can say that everyone who works in the context of RS should one day have the opportunity to undertake this training. There are lots of practical exercises that really help to consolidate the content and the opportunities for sharing are also very helpful. I can say that I left this training extremely satisfied.
Ps: The sweets were very good! And the installation is pleasant.”

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