Competence Assessment Interview

Participant satisfaction

The course was well structured and provided a good combination of theory and practice. The simulated interviews were particularly valuable, allowing the techniques to be put into practice. Overall, it was a very useful and well-run course.
Joana Martins

The Competency Assessment Interview course systematises the knowledge needed to use this technique in practice.

This course prepares participants to conduct competency assessment interviews.

They will be able to use the Universal Competence Framework (UCF), build structured interview scripts based on the competences to be assessed, practise mock interviews and make objective decisions based on the information gathered in the interview. At the end of the course, you will receive an Interview Guide from SHL's Universal Competency Framework (UCF).

Programme

The interview as a selection method. Selection methods. The validity of the interview. Common interview problems. Improving the use of interviews;

The competency assessment interview. What competences are. Assessing competences. Strengths and weaknesses of the competency assessment interview;

Identifying competences. Job analysis techniques. The multi-method approach. Examples of competency profiles;

Conducting the competency assessment interview. Phases of conducting the interview. The relationship in the interview. Question formulation techniques. How to explore and confirm the information given by the interviewee. Structure of the competency assessment interview;

Evaluating candidates and selection decisions. Observing, recording, classifying and evaluating. Assessment scales. Examples of structured interview guides. Applications of the competency assessment interview. Jury/panel interviews. Sequential interviews;

Other structured selection interviews. Biographical interview. Situational interview;

Evaluation objectivity.

Objectives

Develop and apply the skills to conduct structured competency assessment interviews;

Self-evaluate your ability to conduct interviews and improve the way you conduct them;

Identify the strengths and limitations of different types of interviews;

Identify and minimise obstacles to fair and objective evaluation;

Carry out interviews and evaluate the information gathered in relation to a competency model in order to make appropriate decisions.

In person

Lisbon | Porto | 2 and 3 June 2026

9.30am-1pm | 2pm-5.30pm

Price

755 € + VAT (928,65 €)

Discounts applicable to companies:
– Registration of a second collaborator: €600 + VAT
– Registration of a 3rd contributor: €565 + VAT

Includes preparation guide, documentation, and coffee break.

Duration

14 hours

Recipients

Interviewers, whether HR specialists or managers, who are looking to deepen their understanding of the interview process and the range of assessment techniques available.

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